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Pizza Rustica |
 3913 N. Sheridan Rd., Chicago
Tel: (773) 404-8955
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7 Review(s) Total
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Holly says:
On Thursday 2/19/09 12:00 PM
I've loved this place for a long time, but you have to understand that it's tiny! In my mind, there's no better deal in the city: Delicious brick oven pizza, BYOB, outside summer seating. The wait for a table is well worthwhile, in my mind, but know what you're getting into!
john Grier says:
On Friday 8/17/07 7:28 PM
Absolutely the worst serivce of any pizza place I have ever experienced. After 8 delivery orders 4 were incorrect, not one order was offered to be replaced . Worst serive I have ever received in any bussiness.... bar none. If you want to have a great experience in food stay away !!!!- fastback88
Neighbor says:
On Friday 6/22/07 8:37 PM
"I am not coming back to this place", said I. "There is nothing I can do about that!" said boolishly the owner. Quite professional and considerate relationship with the customer, an exchange that occurred after we waited for about one hour for the order. You might as well avoid this place at busy hours, where the number of tables is grossly undeserved by poorly trained staff. I know am not going to that place again.
Pat says:
On Friday 6/1/07 10:30 AM
Seth, I'm going with your first line, "...after hearing many good things about pizza rustica...". You sound pretty bitter - maybe because you didn't get a table? Either way, we're glad you're eating somewhere else - more room for us! We love it here and not only have been countless times but tell all of our friends. Turns out, they all love it too. Maybe you're eating too much kraft processed parmesian to know real food when you see it. We thinketh you protest too much!
seth says:
On Sunday 1/21/07 12:26 AM
finally... Just as she said this, a party of three walks in and asks if they can have the table. She gives them the empty table even though they were not the party of three waiting for the table. We had been waiting for at least 30 minutes at this point and the table had been vacated for at least 15 minutes. After she walks away, the third person in the group says goodbye to the other two and they take the table with absolutely no wait. We told the waitress we’d been waiting for over half an hour and she said she can’t ask the two people to leave the table because they had already been seated. At this point, we decided this was the last place we wanted to spend our money and proceeded to leave. Spending 12-15 dollars on frozen food aisle chicken and Kraft processed “parmesan” after waiting 35 minutes for a table can only be characterized as a mistake. We elected to head to Pizza D.O.C., were seated in 2 minutes even though they were extremely busy, and paid identically prices for higher quality food and service.
seth says:
On Sunday 1/21/07 12:25 AM
continued... After approximately 15 minutes, a four top opened up and set covered with the last party’s dirty dishes for another ten minutes as two servers scrambled to make salads out of pre-packaged lettuce and serve ten or twelve tables between the two of them. We watched several customers try to flag down wait staff and a couple of tables look around the room quizzically as they waited for at least 25 minutes to get their salads. When the table was finally cleaned off, we inquired if we were the next party after it sat empty another 5 minutes. They said there was a party of three waiting outside for the table and our table would be ready in another 5 or 10 minutes. The server went out and looked for the party but they were no where to be found. She walked back in the restaurant and went back to serving dishes. We again asked if the four top was available and she said the other party had left and we just had to wait a couple more minutes
seth says:
On Sunday 1/21/07 12:23 AM
01/20/07 After hearing many good things about Pizza Rustica on this site and in the Reader, we decided to try it out. When we arrived, we were told we'd have a table in 5 to 10 minutes so we sat at the bar waiting for our table. We were never asked if we wanted something to drink or if we wanted to see a menu. After requesting menus we read the descriptions of the food as it described salads (~$6.50) and pastas (~$12.50, add ~$2.50 for grilled shrimp or chicken) topped with aged parmesan, and fresh oven baked pizzas. As we read this, we watched the kitchen staff cooking dishes, sprinkling Kraft Parmesan from the resalable bag on top of salads and pastas, while pulling frozen pre-cooked shrimp or chicken out of frozen food aisle bags and adding it to pans of heated up pasta to defrost. We then watched one of the pizza makers come out of the back room with a stack of 6 pre-baked and pre-sauced pizzas and proceed to cover them with toppings and throw them into a large warming oven which melted the cheese and heated up the crust. The atmosphere in the restaurant was drab, far from the warm and quaint that had been advertised. As you sat at the bar, you had to watch the dishwasher and look at a kitchen area littered with dirty equipment.
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NOTICE: This is NOT the OFFICIAL Pizza Rustica website. These reviews are a forum for opinions about the venue that other Centerstage Chicago users may want to know, not to order merchandise, apply for a job, etc.
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